1. Introduction

Tandon Tax Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and tax-related services including ITR Filing, GST Registration, Trademark Registration, and Accounts Management.

2. Information We Collect

We collect information necessary to provide our tax and financial services:

Personal Information

  • Name, mobile number, email address, and firm name
  • PAN card, Aadhaar card, and other identity documents
  • Bank account details for commission payments and refunds
  • Address details (city, state, pincode)

Financial & Tax Information

  • Income details, Form 16, and salary slips for ITR filing
  • Business turnover, GST details, and invoices
  • Sales figures, purchase records, and account statements
  • Trademark application details and brand information

App Usage Data

  • Device information and mobile operating system
  • App usage patterns and feature interactions
  • Referral information and commission tracking data

3. How We Use Your Information

We use your information to:

  • Process ITR filings, GST registrations, and trademark applications
  • Manage your accounts and provide bookkeeping services
  • Calculate and distribute referral commissions
  • Send notifications about application status and due payments
  • Provide customer support via phone and email
  • Comply with Income Tax, GST, and other regulatory requirements

4. Information Sharing

We may share your information with:

  • Government Authorities: Income Tax Department, GST Portal, and Trademark Registry for filing purposes
  • Payment Partners: For processing commission payments and service fees
  • Cloud Storage: Secure document storage on BunnyCDN
  • Legal Compliance: When required by law or court orders

We do NOT sell your personal information to third parties.

5. Data Security

We implement bank-grade encryption and security measures to protect your sensitive financial and tax information. All documents are stored securely, and access is restricted to authorized personnel only.

6. Data Retention

We retain your tax records and documents as per Income Tax Act requirements (minimum 7 years). Account data is retained as long as you maintain an active account with us.

7. Your Rights

You have the right to:

  • Access your personal data and tax documents anytime
  • Update or correct your information through the app
  • Request deletion of your account (subject to legal retention requirements)
  • Withdraw consent for marketing communications

8. Mobile App Permissions

Our mobile app requests permissions for camera (document scanning), storage (document upload), and notifications (payment reminders and status updates). You can manage these permissions in your device settings.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

Tandon Tax Private Limited
GST Online Support Centre

Address: B-251, Anandpuri Colony, Noorwala Road, Ludhiana (Punjab)
Toll Free: 1800-891-4036
Email: tandonTax@yahoo.com
Website: tandonTax.com